Delivery
On the porch
Every Genovega product on this site is sold and shipped by a partner store. Here is what that means for your delivery.
- ChoosePick a jacket, scarf or towel here and follow the button to the partner store's product page.
- OrderPlace the order there; the store shows the current price, delivery options and estimated arrival.
- TrackDelivery updates come from that store, in your account and by email.
- UnboxHeated pieces arrive with the battery and cable; charge fully before the first wear.
| Item | What arrives in the box |
|---|---|
| Heated jacket | Jacket, battery pack, charging cable |
| Heated scarf or hat | Scarf or hat, 6000mAh power bank, cable, gift box, card and envelope |
| Towel sets | The number of towels in the set |
| Picnic blanket | Folded blanket with carry strap |
Delivery times, costs and destinations are set by the partner store and shown at checkout. If a parcel is late or damaged, contact that store through its order page.